An Important Message From Timber Block: COVID-19 Update

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January 11, 2021

Update: Timber Block Model Home Locations, Sales Centers, and Appointments 

Timber Block Quebec locations
 

Following the Quebec provincial government’s recent announcement, our Quebec Sales offices and model homes will be closed for in-person visits until February 6, 2021. Mandatory 8 p.m. curfew imposed across the province. However, we are offering complimentary phone and virtual appointments with our Home Consultants from each location.

The factory and construction site work and will continue with the current schedule, and will remain operations during this period.

Update: Timber Block Ontario location

Following the Ontario provincial government’s recent announcement, our Innisfil sales office and model homes will remain closed until January 23, 2021. Visits to the model home locations will be by appointment only. Phone and virtual meetings will be available during this time.

Please note that on-site construction in Ontario will remain opened and your project manager will remain available.

You can contact your Project Manager or Home Consultant by phone and/or email for any questions you may have.

Update: Timber Block – North Carolina location 

Visits to Timber Block’s Connelly Springs, North Carolina model home location will begin to be available by appointment only, effective immediately, and until further notice.

Phone and virtual meetings with our Home Consultants will continue to be available.

Please note: on-site construction in North Carolina will remain active. Please contact your Project Manager for additional information. Any changes or updates will be published here. 

Please be safe, and take all necessary precautions when it comes to the health of you and your family.


December 22, 2020  

Update: Timber Block Model Home Locations, Sales Centers, and Appointments Timber Block Quebec locations

Following the Quebec provincial government’s recent announcement, our Quebec Sales offices and model homes will be closed for in-person visits from December 24, 2020 until January 10, 2021. However, we are offering complimentary phone and virtual appointments with our Home Consultants from each location.

The factory and construction site work and will continue with the current schedule, and will remain operations during this period.

Update: Timber Block Ontario location

Following the Ontario provincial government’s recent announcement, our Innisfil sales office and model homes will close effective December 26, 2020 and will remain closed until January 23, 2021. Visits to the model home locations will be by appointment only. Phone and virtual meetings will be available during this time.

Please note that on-site construction in Ontario will remain opened and your project manager will remain available.

You can contact your Project Manager or Home Consultant by phone and/or email for any questions you may have.

Update: Timber Block – North Carolina location 

Visits to Timber Block’s Connelly Springs, North Carolina model home location will begin to be available by appointment only, effective immediately, and until further notice.

Phone and virtual meetings with our Home Consultants will continue to be available.

Please note: on-site construction in North Carolina will remain active. Please contact your Project Manager for additional information. Any changes or updates will be published here. 

Please be safe, and take all necessary precautions when it comes to the health of you and your family. From all of us at Timber Block, we wish you a Merry Christmas and a Happy New Year. 


June 4, 2020

Update:  All Timber Block Locations are Open

As announced by local governments, we are pleased to advise you: Timber Block’s production facility, as well as all of our model home locations in North Carolina, Ontario and Quebec are open. See our Find a Model Home Near You section to see specific hours.

Timber Block is committed to the health and safety of all of our staff, families, partners and clients, and we will continue to follow all necessary precautions to keep our workplace safe.

While we are happy that our model homes are re-opening, we understand that some clients are hesitant to leave their home. Please note that our team will remain available for appointments via phone or web conferencing. Our team of Home Consultants will happy to set this up at your convenience.

We look forward to hearing from you!


May 19, 2020

Update: Additional Timber Block Permitted to Re-Open 

As announced by local governments, we are pleased to advise you: Timber Block’s production facility, as well as our model homes located in Connelly Springs (NC), Granby (QC) and Innisfil (ONT) are all now open. See our Find a Model Home Near You section to see specific hours. Our Mirabel (QC) location set to re-open on Monday, May 25, 2020.

Timber Block is committed to the health and safety of all of our staff, families, partners and clients, and we will continue to follow all necessary precautions to keep our workplace safe.

While we are happy that our model homes are re-opening, we understand that some clients are hesitant to leave their home. Please note that our team will remain available for appointments via phone or web conferencing. Our team of Home Consultants will happy to set this up at your convenience.

We look forward to hearing from you!


May 8, 2020 

Update: Some Timber Block Model Homes Permitted to Open

As announced by local governments, we are happy to share with you that our Connelly Springs, North Carolina model home will re-open Saturday, May 9, 2020. Our Granby, Quebec model home location will re-open Monday, May 11, 2020. See our Find a Model Home Near You section to see specific hours.

Our production facility remains open as an essential service.

Timber Block – ALL other locations – Canada

All our other sales offices; Mascouche, Mirabel and Innisfil model homes will remain closed until further notice.

Please note: During this time, our Home Consultants, Project Managers, Designers, and Management team are available for virtual meetings, phone and/or email. If you are not yet in contact with someone at Timber Block and want to take opportunity of this downtime to start planning your dream home, please email us at [email protected] and one of our home specialists will contact you shortly. We look forward to hearing from you!

Regional Construction Specific clarifications

North Carolina: Please note that on-site construction in North Carolina remains active. Please contact your Project Manager for additional information.

Ontario: Please note that active job sites in Ontario will continue to move ahead. Please contact your Project Manager for additional information.

Quebec: Please note that most active job sites in Quebec will continue to move ahead. Please contact your Project Manager for additional information.

Timber Block is committed to the health and safety of all of our staff, families, partners and clients, and will continue to follow all necessary precautions to keep our workplace safe.


April 17, 2020 Update: Timber Block Production Facility to Re-Open

As announced by the local government, we are happy to share with you that residential construction will be able to resume as an essential service, which includes Timber Block’s Production Facility located in Mascouche, Quebec. These changes will take effect Monday, April 20, 2020.

Timber Block – ALL locations – USA and Canada

All our sales offices, model homes and head office will remain closed until further notice.

Please note: During this time, our Home Consultants, Project Managers, Designers, and Management team are available for virtual meetings, phone and/or email. If you are not yet in contact with someone at Timber Block and want to take opportunity of this downtime to start planning your dream home, please email us at [email protected] and one of our home specialist will contact you shortly. We look forward to hearing from you!

Regional Construction Specific clarifications

North Carolina: Please note that on-site construction in North Carolina remains active. Please contact your Project Manager for additional information.

Ontario: Please note that active job sites in Ontario will continue to move ahead. Please contact your Project Manager for additional information.

Quebec: Please note that most active job sites in Quebec will continue to move ahead. Please contact your Project Manager for additional information.

Timber Block is committed to the health and safety of all of our staff, families, partners and clients, and will continue to follow all necessary precautions to keep our workplace safe. 


March 24, 2020Update: Timber Block Quebec locations

Following the Quebec provincial government’s announcements on March 23, 2020 our Quebec Sales offices, head office and production facility remain closed.

In accordance with the Provincial announcements, these closures will remain in place until May 4, 2020.

Please note: Our Home Consultants, Project Managers, management and support staff are available by phone and/or email. For any other inquiries, please send to [email protected]

Please be safe, and take all necessary precautions when it comes to the health of you and your family.

Update: Timber Block Ontario location

Following the Ontario provincial government’s announcement on March 23, 2020, our Innisfil sales office remains closed.

In accordance with the Provincial announcements, these closures will remain in place until further notice.

Please note that on-site construction in Ontario will remain opened and your project manager will remain available.

You can contact your Project Manager or Home Consultant  by phone and/or email for any questions you may have.

For any other inquiries, please send to [email protected]

Please be safe, and take all necessary precautions when it comes to the health of you and your family.

Update: Timber Block – North Carolina location 

Timber Block is accepting individual in-person visits at the Connelly Springs, NC location – by request only. Virtual meetings and phone calls are accepted as well. Please contact your Project Manager or Home Consultant for more information, or call 866-929-5647. You can also contact us at [email protected]

Please note: on-site construction in North Carolina will remain active. Please contact your Project Manager for additional information. Any changes or updates will be published here. 


March 24, 2020Update: Timber Block Quebec locations

Following the Quebec provincial government’s announcements on March 23, 2020, we will be temporarily closing our Quebec Sales offices, head office and production facility at the end of day Tuesday, March 24, 2020.

In accordance with the Provincial announcements, these closures will remain in place until April 13, 2020.

You can contact your home consultant by cell phone or email for any questions you may have. For any other inquiries, please send to [email protected]

Please be safe, and take all necessary precautions when it comes to the health of you and your family.

Update: Timber Block Ontario location

Following the Ontario provincial government’s announcement on March 23, 2020, we will be temporarily closing our Innisfil sales office at the end of day Tuesday, March 24, 2020.

In accordance with the Provincial announcements, these closures will remain in place until April 6, 2020.

Please note that on-site construction in Ontario will remain opened and your project manager will remain available.

You can contact your project manager or home consultant today by cell phone or email for any questions you may have.

You can also contact your home consultant by cell phone or email for any questions you may have. For any other inquiries, please send to [email protected]

Please be safe, and take all necessary precautions when it comes to the health of you and your family.

Update: Timber Block – North Carolina location 

Timber Block is accepting individual in-person visits at the Connelly Springs, NC location – by request only. Virtual meetings and phone calls are accepted as well. Please contact your Project Manager or Home Consultant for more information, or call 866-929-5647. You can also contact us at [email protected]

Please note: on-site construction in North Carolina will remain active. Please contact your Project Manager for additional information. Any changes or updates will be published here. 


March 18, 2020 Timber Block’s top priority is the health, safety and well being of our staff, clients, partners and their families. Effective today, March 18, our model home locations in Canada and the United States will be open by appointment only until April 1, 2020. At that time, we will reassess the situation surrounding the COVID-19 pandemic, and will respond accordingly.
At Timber Block, we pride ourselves on our high level of customer service, therefore we have taken the initiative to ensure minimal impact on our operations, and as such, all departments and production will remain open. In addition, our staff is available via phone and email during regular business hours. We also have the capability to set up virtual meetings with our clients and partners, and if needed, we will schedule individual meetings at our model homes by request. Please do not hesitate to contact your Project Manager or your Home Consultant. You can contact them directly by email or cell or send us an email at [email protected]. All updates will be published immediately on our social media channels and online at www.timberblock.com.


 

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