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General

This section with respect to your personal privacy indicates that Timber Block (Thermo Structure Inc.) may collect and use your personal information.

Identifiable Information

Timber Block will collect personal information about you (such as, your name, address, telephone number or email address) only if you provide it to us voluntarily by completing and submitting a paper form or online (or by contacting a customer service agent). In addition, some of our interactive promotions may invite you to send us names, email addresses, residential addresses or other information about people that you refer to us, in order to participate in certain promotions, including offers of samples, products or services offered by Timber Block online (“Products”). You can decide not to give such references, although this may affect your eligibility to participate in any such promotion.

Use of Personal Information

Timber Block may collect and use your personal information to better understand your needs and how we can improve the Products and services we offer to you, as well as to contact you. Your personal information may be disclosed to employees of Timber Block in connection with services they provide to Timber Block. Otherwise, Timber Block will not disclose your personal information to others without your consent. The information and promotions offered on this website are intended only for residents of Canada and are valid only in Canada, unless otherwise indicated on this website. We may occasionally ask you to confirm that you reside in Canada to verify that the information provided to us is accurate.

Security

Timber Block has pledged to keep secure the data you provide to us and shall take reasonable precautions to protect your personal information against loss, misuse or adaptation. We ask the people to whom Timber Block provides access to your personal information in connection with providing services to Timber Block to confirm their commitment to respect the confidentiality of such information and to prohibit use of such information for any purpose other than those for which they were transmitted.
In order that the transmission of information from you to this website is safe, all the data transmitted through an online order or by submitting a form must be accompanied by a Secure Socket Layer (“SSL”) 128 bit browser, otherwise the data will be denied. This ensures to reduce the risk of computer attacks. If the SSL protocol is not supported by your current browser, you can install the necessary updates on the website of the internet provider (such as Microsoft, Netscape, etc.).
In order to offer a safe experience when shopping online and to maximize your protection, Timber Block associates itself only with recognized service providers with extensive experience in the sector (Moneris, Visa, Verisign, Mastercard, Interac, etc.). In addition, to ensure maximum security of data related to transactions by credit card, Timber Block adheres to the current safety criteria provided under the Payment Card Industry (PCI) and Data Security Standards (DSS).

Automatic Collection of Non-Identifying Information

We may collect information about you that is not registered; for example, the type of Internet browser or operating system of your computer and the domain name of the website from which you have established the link with this website. In addition, upon accessing this website, we may store some information on your computer, known as a “cookie” (located on your hard drive, a small file that a website automatically sends to your computer when you connect to the website, containing information about your use of the Internet) or a similar file. Cookies allow us to tailor a website or promotion to better match your interests and preferences. Most internet browsers allow you to erase cookies from the hard drive of your computer, block all cookies or receive a warning before a cookie is stored by a website. Please refer to your browser instructions or help screen to learn more about these functions. Timber Block can bind non-personal information collected automatically to personal information obtained in advance in accordance with the foregoing.

Timber Block reserves the right to amend the terms of this section at any time without notice, except to reduce the security of your experience on our website.

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